Seamless Legacy System Migration & Expert Atlassian Training for a Global Creative Agency

Our client is a leading international creative and technical services agency, delivering expertise to its customers with speed and efficiency. However, their outdated internal systems were hindering their ability to operate at full capacity.

The Challenge
The agency sought to replace a legacy system that was no longer meeting their needs. They had already adopted Atlassian Cloud products - Confluence and Jira, but required expert support to:
Migrate essential timesheet and planning data from their legacy system into Jira Software.
Configure Jira to effectively handle their project planning and time-tracking requirements.
Enhance the use of Confluence for company-wide collaboration and knowledge sharing.
Train employees across the organisation to maximise adoption and efficiency.

Our Approach
To ensure a smooth transition, we conducted an in-depth discovery workshop, assessing their existing Atlassian configuration and defining the optimal setup for their future workflows.

Our team then:

Configured Jira to support their time-tracking and planning needs.
Designed and implemented the migration strategy, ensuring a seamless transition of data from their legacy system.
Developed and delivered hands-on training, covering Jira and Confluence usage for employees at all levels.
Created comprehensive training materials in Confluence, including detailed user guides and best practices tailored to their specific processes.

The Outcome
The agency successfully migrated from its outdated system to a modern, efficient solution within Atlassian Cloud. Their teams embraced Jira and Confluence with confidence, supported by expert training and accessible documentation. The new system streamlined workflows, reduced inefficiencies and improved collaboration across the organisation. With a well-structured knowledge base in Confluence, they now have a scalable onboarding and training resource for new employees, ensuring long-term success with Atlassian tools.