Technology is transforming the retail industry beyond recognition - this is not news.
Working successfully with retailers such as Sainsbury’s, SpecSavers and Clarks over many years gives us a deep understanding of the challenges they face in staying ahead of the technology curve whilst driving business growth.
We help retailers to harness the power of that technology and align people, processes and systems to enable true business transformation. Our areas of expertise include customer engagement and experience, merchandising and planning, supply chain and distribution and retail data science.
Not only are we able to help retailers with the current challenges they face but we look to understand emerging trends and future advances to ensure they are well equipped to adapt and succeed in a hyper-competitive environment.
Insights
It's all a mesh
A chain has a nice sequential set of links that hold it together. One break or weakness in a single link and the whole chain is compromised - if it breaks you’ll have two pieces and two extra loose ends. Life’s not quite so linear now - collaboration is key.
Automated warehousing
It can feel like the machines are taking over. Millions of pounds are being spent on taking us humans out of the picture when it comes to warehousing. More and more clever robotic systems are being developed to help: receive, putaway, store, pick and retrieve goods. How long before driverless trucks?
The white shirt journey
As a consumer or worker in retail have you ever wondered how the products in store and online get to you? Let’s take the basic white shirt, the “back to school white shirt”. It’s instore and online all year round and then en masse from July until September. How does it get there?
A renaissance in retail
We’re having a renaissance in the way retailers sell, customers spend and suppliers supply. The days of a trip to the high street with cash burning a hole in a pocket and there being a straightforward chain of supply are gone. Click and collect, return to store - any store, return via courier or third party retailer are with us. Buy anywhere, supply anywhere, return anywhere.